Listen to the two-and-a-half-minute recap, then take the full slide deck back to your team.
A spoken recap of the main talk, plus the bonus content we ran out of time for.
Thank you to everyone who spent time with us at Canal Walk. We opened with a simple question: what is the role of bricks-and-mortar retail today? Every great retail experience rests on three relationships: with your colleagues, your customers and your product. We then worked through two tools. Tool one was Purpose: Frank the cab driver, reverse benchmarking and Joshie the giraffe. Tool two was The Choice: you cannot make people put their right foot forward, but you can help them choose.
The rest of the deck is bonus content: reframing rejection, repetition, better meetings, walk and talk, and the Hyprop Online Retail Academy. Your Monday morning challenge is simple: pick one tool and do it on Monday. Right foot forward.
Every slide from the session, including the bonus tools you can run with your team this week.
Rate the session and leave a comment. It goes to the RCA Group team.